Pal Plus Help Center

How can we help?

Clear answers and short steps for buying, paying, and receiving digital services safely.

Guide category

Frequently asked questions

Safer Digital Game Top-UpsPractical tips to reduce top-up mistakes and protect your account.

Review details

Verify Player ID, server, and package before payment.

Never send your password

Normal top-ups do not require your game password or private verification codes.

Keep the order number

The order number is the fastest way for support to review an issue.

Guide category

Account

How to Find a Player ID or UIDWhat Player ID and UID mean and why they must be copied accurately before a top-up.

What is it?

Many games show a unique account number called Player ID, UID, or User ID.

Where can I find it?

It is usually visible in the in-game profile. Copy it exactly and verify server or region when required.

Important

Do not substitute a display name for the numeric ID unless the product specifically asks for it.

Guide category

Orders

How to Top Up PUBG in PalestineA simple guide to choosing UC, entering Player ID, and reviewing the order before payment.

Before you start

Open PUBG and confirm the correct Player ID. You do not need to provide your account password.

Choose a package

Select an available UC package and review the final price.

After payment

Use the order number to follow fulfillment on the tracking page.

Safer Digital Game Top-UpsPractical tips to reduce top-up mistakes and protect your account.

Review details

Verify Player ID, server, and package before payment.

Never send your password

Normal top-ups do not require your game password or private verification codes.

Keep the order number

The order number is the fastest way for support to review an issue.

Guide category

Cards

Buying Google Play Cards in PalestineWhat to check before buying a Google Play card, especially account region.

Check the region

Google Play cards can be restricted by country or account region. Make sure the selected denomination matches your account.

After delivery

Redeem the code according to Google instructions and never share it.

Refunds

A valid delivered digital code may not be refundable.

How to Use Apple Gift CardsWhat to know about account region and compatibility before buying an Apple card.

Region compatibility

Choose a card compatible with your Apple ID region.

Redemption

Redeem the code only through official Apple channels.

Before purchase

If you are unsure about the account region, confirm it before choosing a denomination.

Could not find your answer?

Support can follow your order by its number without asking for your password.

Contact support